Effective Date: August 11, 2026
OUR LEGAL RESPONSIBILITIES
Little Bits Counseling and Therapy (“LBCT,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of the information entrusted to us by our clients and website visitors.
This Privacy Policy explains how we may use, disclose, collect, and protect information, including Protected Health Information (“PHI”), in connection with the mental health services we provide and your use of our website.
As a healthcare provider, LBCT is required to comply with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (“HIPAA”), where applicable. We are required by law to maintain the privacy of protected health information, provide you with notice of our legal duties and privacy practices, and follow the terms of the privacy practices currently in effect.
LBCT reserves the right to modify this Privacy Policy and our privacy practices when necessary. If we make material changes, we will provide notice as required by applicable law. You may request a copy of our current privacy practices at any time by contacting us.
Little Bits Counseling and Therapy
Phone: (856) 553-1779
Email: cherokee@lbct.net
HOW WE MAY USE OR DISCLOSE YOUR PROTECTED HEALTH INFORMATION
We may use or disclose your Protected Health Information for purposes permitted or required by applicable law. The following examples describe some of the ways we may use or disclose your information for treatment, payment, healthcare operations, and other permitted purposes. This list is not intended to include every possible use or disclosure.
Treatment
We may use and disclose your Protected Health Information to provide, coordinate, and manage your mental health treatment.
For example, information may be shared with other healthcare professionals, therapists, clinical supervisors, trainees, or other individuals involved in your care when permitted by law and necessary for your treatment.
LBCT provides virtual counseling services to adults and may use secure technology platforms to facilitate telehealth sessions and related communications.
Payment
We may use and disclose your Protected Health Information as necessary to obtain payment for services we provide.
This may include communicating with your health insurance company, submitting claims, verifying eligibility or benefits, obtaining prior authorization when necessary, and responding to payment or billing inquiries.
LBCT accepts various insurance plans and may work with third-party organizations and platforms that assist with insurance verification, billing, and payment processing.
Healthcare Operations
We may use or disclose your Protected Health Information as necessary to operate our practice and improve the quality of services we provide.
Healthcare operations may include activities such as quality assessment, administrative functions, staff or professional training, case review, scheduling, compliance activities, and maintaining our records.
We may also contact you by telephone, email, text message, or other permitted communication methods regarding appointments, administrative matters, or services.
Business Associates and Service Providers
We may share Protected Health Information with third-party “business associates” or service providers when necessary for healthcare operations, payment, treatment, or other permitted purposes.
Where required by HIPAA, we will maintain appropriate written agreements with business associates requiring them to protect the privacy and security of Protected Health Information.
Third-party services may include platforms used for telehealth, billing, insurance processing, appointment scheduling, electronic records, communications, website functionality, or other administrative services.
Appointment Reminders
We may contact you by telephone, email, text message, or other permitted communication methods to remind you about upcoming appointments, follow-up appointments, virtual therapy sessions, or other healthcare-related matters.
Individuals Involved in Your Care
When permitted by applicable law, we may disclose limited Protected Health Information to a family member, partner, friend, or other person involved in your care or payment for your care.
We may make such disclosures when you provide verbal or written permission or when applicable law permits us to do so.
If you are unable to provide authorization and we determine, using our professional judgment, that disclosure is in your best interest, we may disclose limited information when permitted by law.
Marketing and Communications
We may communicate with you about our services and other information that may be relevant to you.
Any use or disclosure of Protected Health Information for marketing purposes that requires your written authorization under applicable law will only be made after obtaining the required authorization.
You may contact us if you wish to opt out of certain non-essential communications.
Research
We will not use or disclose your Protected Health Information for research purposes unless permitted by applicable law and, when required, your written authorization or other appropriate authorization has been obtained.
Required by Law
We may use or disclose your Protected Health Information when required to do so by federal, state, or local law.
Public Health Activities
We may disclose Protected Health Information for public health activities when permitted or required by applicable law. Such disclosures may include reporting certain conditions, adverse events, or other information to public health authorities or government agencies.
Health Oversight Activities
We may disclose Protected Health Information to appropriate health oversight agencies for activities such as audits, investigations, inspections, licensing, disciplinary proceedings, or other activities authorized by law.
Lawsuits and Administrative Proceedings
We may disclose Protected Health Information in response to a court order, subpoena, discovery request, or other lawful process when permitted or required by applicable law.
Law Enforcement
We may disclose Protected Health Information to law enforcement officials when permitted or required by law, including in response to a valid court order, subpoena, warrant, or other appropriate legal process.
Serious Threats to Health or Safety
We may use or disclose Protected Health Information when necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or the public, when permitted by applicable law.
Workers’ Compensation
We may disclose Protected Health Information for workers’ compensation or similar programs when permitted or required by applicable law.
YOUR RIGHTS REGARDING YOUR PROTECTED HEALTH INFORMATION
You have certain rights regarding the Protected Health Information we maintain about you. These rights may be subject to limitations under applicable federal and state laws.
Right to Access Your Medical Records
You generally have the right to inspect and obtain a copy of Protected Health Information that we maintain about you and that may be used to make decisions about your care.
Requests for access should be submitted in writing to LBCT using the contact information provided at the end of this Privacy Policy.
We may charge a reasonable, cost-based fee for copying, preparing, or transmitting records when permitted by law.
Right to Request an Amendment
If you believe that information we maintain about you is incorrect or incomplete, you may request that we amend the information.
Your request must generally be submitted in writing and should explain why you believe the information is inaccurate or incomplete.
We may deny a request for amendment when permitted by applicable law. If we deny your request, we will provide you with an explanation as required by law.
Right to an Accounting of Disclosures
You may have the right to request an accounting of certain disclosures of your Protected Health Information made by LBCT.
This accounting does not generally include disclosures made for treatment, payment, healthcare operations, disclosures made pursuant to your authorization, or other disclosures excluded by applicable law.
Requests for an accounting must be submitted in writing.
Right to Request Restrictions
You have the right to request restrictions or limitations on how we use or disclose your Protected Health Information for treatment, payment, or healthcare operations.
We are not required to agree to every requested restriction. However, when required by HIPAA, we will comply with applicable restriction requirements.
All restriction requests should be submitted in writing.
Right to Confidential Communications
You may request that we communicate with you about healthcare matters in a specific way or at a specific location.
For example, you may request that we contact you only by email, telephone, or at a particular mailing address.
We will accommodate reasonable requests when required by applicable law.
Right to Receive a Paper Copy
You may request a paper copy of this Privacy Policy or our applicable Notice of Privacy Practices, even if you have previously agreed to receive it electronically.
To request a paper copy, please contact LBCT.
Right to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with Little Bits Counseling and Therapy.
You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.
You will not be retaliated against for filing a privacy complaint.
WEBSITE PRIVACY
In addition to Protected Health Information, our website may collect certain information when you visit or interact with it.
This may include information such as:
- Your name
- Email address
- Telephone number
- Information submitted through contact forms
- Information you provide when requesting an appointment
- Website usage information
- Browser and device information
- IP address and general technical information
- Information collected through cookies or similar technologies, where applicable
We use this information for purposes such as responding to inquiries, scheduling or facilitating services, improving our website, communicating with visitors, and operating our business.
Contact Forms
If you submit information through a contact form on our website, we may use the information you provide to respond to your inquiry or assist you with contacting Little Bits Counseling and Therapy.
Please do not submit highly sensitive medical or mental health information through a general website contact form unless specifically instructed to do so through an appropriate secure system.
Cookies and Similar Technologies
Our website may use cookies, analytics tools, or similar technologies to help us understand how visitors interact with our website, maintain website functionality, improve user experience, and monitor website performance.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.
Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services.
These may include websites or services related to insurance, appointment scheduling, telehealth, billing, payment processing, educational resources, or other services.
LBCT is not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policies of any third-party website before submitting personal information.
TELEHEALTH AND VIRTUAL SERVICES
Little Bits Counseling and Therapy provides virtual therapy services to adults.
Because virtual therapy involves electronic communications and technology platforms, certain information may be transmitted electronically as part of providing care.
LBCT takes reasonable steps to use appropriate safeguards to protect the privacy and security of information used in connection with virtual services.
Clients should also take reasonable precautions when participating in telehealth sessions, including choosing a private location and using secure internet connections when possible.
PROTECTION OF YOUR INFORMATION
We use reasonable administrative, technical, and physical safeguards designed to protect personal information and Protected Health Information from unauthorized access, use, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
If a breach of unsecured Protected Health Information occurs, LBCT will provide notifications as required by applicable federal and state law.
CHILDREN’S PRIVACY
Little Bits Counseling and Therapy provides services primarily to adults age 18 and older.
Our website is not intended to knowingly collect personal information from children under the age of 13. If we learn that we have collected information from a child under 13 without appropriate authorization, we will take reasonable steps to address the information in accordance with applicable law.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When changes are made, the updated policy will be posted on this website with a revised effective date.
We encourage you to review this Privacy Policy periodically.
CONTACT US
If you have questions about this Privacy Policy, our privacy practices, your Protected Health Information, or your privacy rights, please contact:
Little Bits Counseling and Therapy
Phone: (856) 553-1779
Email: cherokee@lbct.net
Website: lbct.net
You may also contact us to:
- Request a copy of our Notice of Privacy Practices
- Request access to your medical records
- Request an amendment to your records
- Request an accounting of disclosures
- Request restrictions on the use or disclosure of your information
- Request confidential communications
- File a privacy complaint
Little Bits Counseling and Therapy is committed to protecting your privacy and maintaining the confidentiality of your information while providing compassionate, client-centered mental health services.